An MSP is all about delivering services to your clients and providing the support they need. Your staff must be able to optimally support and communicate with clients, which requires them to have access to the correct applications and rights. At the same time, you manage various client data that you want to ensure are secure at all times. You are therefore looking for the right balance between easy access for employees and strong security for sensitive client data.
The data your employees rely on are housed in various source systems. At the same time, your professionals are also creating data, for example by receiving documents from clients or entering into agreements with clients. HelloID is a cloud-based Identity & Access Management (IAM) solution specially designed to seamlessly interconnect all your systems and strike the right balance between easy access and security.
- Effortlessly connect all your source and target systems
Integrating your systems offers significant benefits in terms of data exchange, automation and productivity. With HelloID, you integrate your systems seamlessly. - No need to worry about managing access rights
Your employees are assigned rights that give them access to applications and data. With HelloID, you can be sure that the right people have the right permissions, and ensure that if and when employees leave the company, these rights are revoked in time. - Reduce the workload for your IT department
Your IT department supports the business and offers them the opportunity to seize new opportunities. However, the department is often under pressure, due in part to an increasing workload and a shortage in the IT labour market. HelloID offers a solution in this regard, thanks to its automation and self-service features.
Optimising user management
HelloID helps your organisation to optimise user management. This way, you can be sure that the right people have access to the right applications and data.
Increase productivity
Your professionals need access to the right applications and data to be optimally productive. With HelloID, you streamline this access and take productivity to a higher level.
Compliance with regulations
Managed Service Providers host all kinds of sensitive data for clients. You must therefore comply with various relevant laws and regulations, including the General Data Protection Regulation (GDPR). HelloID gives you assurance regarding compliance with these laws and regulations.
Automated account provisioning
With HelloID, you automate processes related to account provisioning. The use of delegated forms makes managing the entire lifecycle of a user account easier. This way, you can optimally meet customer needs in the area of provisioning and deprovisioning.
Embrace self-service
Your IT department is under strain, partly due to an increasing workload coupled with a shortage in the IT job market. HelloID provides access to a self-service portal, where staff and clients can submit requests for access to applications or data themselves. Department managers and support staff are presented with these requests which they can approve at the push of a button, following which they are executed automatically.
Providing clients with the correct access
HelloID offers robust authentication and Role-Based Access Control (RBAC), allowing you to simplify, optimise and tailor customer access according to their needs.
Cloud Single Sign-On
Employees use a variety of applications and systems, which need to be securely accessible. With Cloud Single Sign-On, you provide employees with access to everything they need through a single portal, avoiding the need for them to remember multiple passwords and thus encouraging the use of strong passwords.
Accurate data for audits
Audits can offer your clients a great deal of assurance about the services you provide and also help to elevate your operations to a higher standard. With HelloID, you have easy access to the correct data needed to conduct audits.
Provide assurance to clients with ISO 27001 certification
With ISO 27001 certification, you provide clients with assurance. HelloID gives you the proper foundation to meet the requirements of this certification.
Seamlessly connect your and your clients’ applications
As an MSP, you work with a wide array of business applications to provide optimal support to clients. This includes your Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems, as well as all the sector-specific applications of your clients. HelloID enables seamless integration of all these applications, thereby maximising employee productivity and offering the best possible support to your clients.
Connector catalogue
“In our workplace proposition, Tools4ever is our trusted Identity Management partner. The HelloID solution offers clients an optimal blend of functionality, flexibility and simplicity. It can be deployed quickly and delivers immediate added value.”