WHY CHOOSE US
Experience the
Difference With HelloID
A modern cloud-based IAM solution built on a foundation of over 25 years of experience.
1
platform
3
modules
1.800+
clients
25
years of experience
99,99%
uptime achieved
Discover How HelloID Sets the Standard in Identity & Access Management
User-friendly
At Tools4ever, we understand that your organisation is unique and that you need to be able to respond to changes quickly. That’s why we’ve developed a platform that you can easily configure yourself. With our user-friendly interface and modular options, you can quickly set up a system that is fully tailored to your needs. This way, you maintain control and can make adjustments easily when needed.
Knowledge & expertise
When it comes to expertise, Tools4ever is the right choice. With over 25 years of experience in the field of Identity & Access Management (IAM), our team can confidently say that they know everything about IAM. We are more than happy to share this wealth of knowledge with you. Our standardised approach to IAM projects ensures that the entire process runs smoothly without overlooking anything or anyone. If you prefer to stay in control, no problem. We provide comprehensive documentation, free training and customer support to ensure you get the most out of your investment.
Transparent pricing structure
While many of our competitors have been established more recently and are primarily driven by shareholders, HelloID has a solid foundation of 25 years of success and experience in the IAM sector. This not only ensures our financial stability but also allows us to maintain a different focus. We prioritise making high-quality IAM solutions accessible to everyone. For us, this means avoiding profit maximisation and instead offering fair pricing without compromising on quality or security. This way, you can access top-quality IAM solutions without breaking the bank.
Modernising IAM solutions
The world is evolving rapidly, and we are evolving with it. HelloID leverages the latest technologies and adheres to the most up-to-date standards to deliver a modern, scalable and future-proof solution.
Hybrid support
Are you still in the transitional phase to the cloud? No worries. HelloID’s hybrid model gives you the flexibility to choose which applications you want to keep on-premises and which ones you want to move to the cloud. This allows you to migrate at your own pace and ensure a seamless integration with your existing infrastructure.
Secure cloud product
Your security is our top priority. HelloID has been built from the ground up with optimal protection of your data in mind. In addition to standard features such as Multi-Factor Authentication and detailed audit trails, HelloID goes the extra mile with advanced security mechanisms. These are specifically designed to monitor automated processes and prevent disruptions, along with simulation options to assess the impact of changes in advance. Furthermore, all our security measures undergo regular independent audits conducted by Deloitte Risk Services. With an ISO 27001 certification and a successfully completed SOC II audit, you can trust that your data is in safe hands with us.
Why HelloID Is More Than Just a Software Platform
Documentation and manuals
As a standard software solution, HelloID boasts a user-friendly interface and is fully documented. Whether you’re a new user or a seasoned expert, our reference materials guide you through all the functionalities. This empowers you to make changes independently and tailor the platform to your needs.
Free training and certifications
We place great importance on investing in knowledge. That’s why we offer free, optional training sessions for HelloID. With over 1,000 certified individuals worldwide, we ensure that you acquire all the necessary knowledge and skills to maximise the benefits of HelloID.
Online
community
We strongly believe in the value of collaboration and knowledge sharing. As a result, we’ve established an online community where both customers and partners can engage in discussions, share valuable tips and exchange best practices. This community is open, free of charge and serves as a valuable addition to our standard support services.
Public
GitHub repository
The world of applications is diverse and constantly evolving. That’s why we continuously develop new connectors which we share in our public GitHub repository. Each of these connectors comes with a manual, making it easy for you to maintain control over user accounts and permissions across all your applications.
Transparent pricing model & Pay-as-you-Go (PAYG)
We adhere to a clear and honest pricing model, with no hidden fees. Our Pay-as-you-Go model offers flexibility, allowing you to scale your HelloID usage according to your current needs, ensuring that you only pay for what you use.
Elastic Reporting and
API's
Every day, HelloID processes the data of hundreds of organisations. By providing APIs and Elastic Reporting, we ensure that your data isn’t locked away, granting you the same level of control as you would have in your own environment.
Free
webinars
We regularly host webinars covering current topics, such as role mining. These webinars are free and open to everyone, ensuring you stay updated in the dynamic field of identity and access management, allowing you to easily expand your skills and knowledge.
Monthly
updates
Always work with the latest version of HelloID thanks to our monthly, automated updates. With each update, we also offer a to keep you informed about the newest features and the best ways to implement them in your organisation.
Roadmap and feedback portal
Your feedback is valuable to the ongoing development of HelloID. Our feedback portal and public roadmap offer accessible ways to see what we’re working on and to provide input for future updates and features.
Our Commitment to Your Success
At Tools4ever, we understand that the value of HelloID is determined by the benefits it brings to your organisation. That’s why customer satisfaction is of paramount importance to us. We don’t just aim to provide a high-quality product; our primary focus is to be a dependable partner for you.
Customer-centric
Our approach is customer-centric, meaning we actively listen to your needs, challenges and objectives. Our goal is not just to meet your expectations but to exceed them. Whether we’re talking about implementation, management or support, our team is dedicated to ensuring your success.
Feedback
We take customer feedback extremely seriously. Through our feedback portal and periodic check-ins, we maintain close contact to ensure continuous improvement. This helps us build a long-lasting relationship where your satisfaction is at the forefront.
Flexibility
Every organisation is unique, and we take pride in the fact that, with the standard cloud solution HelloID, we are still flexible enough to meet specific needs and requirements. From custom integrations to sessions tailored to your needs, we go the extra mile to ensure that HelloID aligns perfectly with what you require.
Dedicated support team
We have a dedicated support team ready to answer all your questions and swiftly resolve any issues. Our team not only possesses technical expertise but also places a strong emphasis on customer service.
Trusted by Over 1.800 Clients
At Tools4ever, our customers are at the forefront of everything we do. We believe that every organisation is unique, with specific challenges and needs. Therefore, we take pride in serving a broad and diverse range of businesses and organisations with our solutions. From small startups to large multinational corporations, and from healthcare institutions to government organisations, our customers are as diverse as HelloID’s versatility.
Maximum Compatibility, Minimum Effort
HelloID is designed to seamlessly integrate with your current and future application landscape. The goal is to make automated management of accounts, permissions and access more efficient and secure, regardless of the complexity of your IT environment.
Integrations
Instead of reinventing the wheel, why not select from our comprehensive catalogue featuring over 200 ready-made connectors? Whether you’re integrating with cloud-based applications, on-premise solutions or a mix of both, we’ve got the connector you’re looking for. And if the connector you need doesn’t exist yet, as long as the application has an interface, we can collaborate to create it.
Open standards
We are committed to an open IT world, which is why HelloID proudly supports all major open standards. This commitment guarantees you maximum flexibility and reduces your dependency on specific vendors, allowing you to customise your IT environment to suit your needs without being constrained by restrictive terms or technologies.
Together We Are Stronger
Implementation partners
A project’s success isn’t just about a top-tier product; it hinges on smooth integration. We present a range of options for deploying our solutions. Whether you wish to roll out HelloID independently, entrust the task to one of our accredited implementation specialists, or even to Tools4ever directly, we’ve got you covered. Our partners are meticulously vetted and trained in using HelloID to promise a seamless and effective deployment tailored for your organisation.
Technology partners
In today’s rapidly evolving tech world, seamless integration is paramount. Joining forces with our technology partners allows us to extend an even more diversified and sturdy suite of services. We’re able to integrate with an extensive variety of platforms, software and services, ensuring that HelloID aligns perfectly with your current and future IT landscape.