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HelloID Modules

User Provisioning

HelloID Provisioning establishes a connection between the HR system and user accounts in the network. This module automates the full onboarding, transitioning and offboarding process, ensuring swift, error-free and efficient handling of changes.

User Provisioning & Lifecycle Management

Automate and simplify the management of user accounts throughout their entire lifecycle with HelloID’s User Provisioning & Lifecycle Management. Seamlessly create, modify and deactivate accounts, reducing errors and boosting productivity.

Role Based Access Control

Enhance your organisation’s security and compliance with HelloID’s Role-Based Access Control (RBAC). Assign user permissions based on roles, simplify the authorisation structure and decrease the risk of unauthorised access.

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Service Automation

HelloID provides valuable support to your IT department through its Service Automation module. End users can independently request online access to applications or data. Their manager can grant approval with a single click, and the module then seamlessly automates the change within the ICT infrastructure.

Self-Service & Workflow Management

Unlock the potential of Self-Service & Workflow Management within HelloID’s Service Automation. Users can effortlessly manage their IT requests through an intuitive catalogue, while automated workflows expedite approval processes and ensure compliance.

Helpdesk Delegation

Enhance IT support efficiency with HelloID’s Helpdesk Delegation feature. Delegate specific tasks to authorised helpdesk staff without granting full access, thereby improving both security and productivity.

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Access Management

HelloID Access Management provides employees, partners and, optionally, customers with easy and consistent access to cloud applications. Authentication occurs through a username and password login. As an additional verification measure, you can implement two-factor authentication.

Single Sign-On

HelloID Access Management offers Single Sign-On (SSO), enabling seamless and secure access to multiple applications with just one login action. This not only boosts productivity but also strengthens digital security by eliminating the need for users to remember multiple passwords.

Multi Factor Authentication

Add an extra layer of security with HelloID’s multi-factor authentication (MFA). Users are verified through multiple methods, providing protection against unauthorised access, even in case of compromised passwords.

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Governance

HelloID Governance expands the capabilities of Provisioning and Service Automation with advanced tools that provide continuous insight into policy compliance and make it easier to detect irregularities. This new module, available in 2025, supports organisations in a time where compliance and security are more important than ever.

Provisioning

HelloID Governance enhances the Provisioning module with Reconciliation, enabling quick identification of anomalies and unmanaged accounts. Using pattern recognition, HelloID provides recommendations for authorisation models that align with your organisation’s structure. Segregation of Duties ensures that conflicting permissions are avoided, helping to maintain both security and compliance.

Service Automation

Governance extends Service Automation with periodic recertification to ensure self-service products remain current. AI-based recommendations help optimise your authorisation processes, while advanced workflows introduce new possibilities such as involving location managers in the approval process.

HelloID modules and pricing

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Sectors

With our years of experience across various sectors, we understand the IAM challenges your organisation faces. HelloID is specially designed to meet the requirements of your market in terms of user, authorisation and access management.

 

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Integrations

HelloID seamlessly integrates with a wide array of applications and systems, which can serve as either source or target systems. Explore our extensive range of connectors for your applications. Simplify management and integration through automated user management and streamlined access control.

Complete integration catalogue

IAM in the cloud

HelloID delivers IAM services from the cloud. You don’t have to invest in your own infrastructure, including hardware, storage, security and Identity Management software. Installation and setup take only a matter of hours, with Tools4ever handling solution management, including automatic updates.

Your responsibility is limited to organisation-specific matters, which are easily managed with HelloID. The cost savings and reduced administrative workload do not compromise control and security. In fact, Tools4ever’s Identity as a Service (IDaaS) operates on a highly secure infrastructure, subject to rigorous biannual audits by the independent entity, Deloitte Risk Services. Compliance with stringent security standards is thus assured.

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